Help center

Frequently asked questions

Everything moms ask before their first drop-off.

Reconstitution

Simply add warm (not hot) water to the powder according to the instructions provided. You'll receive specific instructions with your order. Mix gently until fully dissolved.

Yes, reconstituted freeze-dried milk should taste very similar to fresh breastmilk. The freeze-drying process preserves the natural taste and nutritional properties of your milk.

Batch Size & Pricing

Batches are approximately 180 oz of frozen breastmilk. You can drop off a single batch, two batches (~360 oz), or more at once.

If you have leftover milk that won't fit in a batch, I can keep the remaining milk frozen and return it to you when you pick up your freeze-dried milk. You may also opt to freeze-dry a partial load at $1 per oz (40 oz minimum, capped at $80).

Turnaround Time

The freeze-drying process typically takes 5-7 days per batch from drop-off to completion. You'll receive updates throughout the process and be notified when your milk is ready for pickup.

Safety

Your milk is processed following strict safety protocols with temperature-controlled environments and sterile handling procedures. Your milk receives the same care I'd want for my own family.

Your milk is processed in sterile environments with strict temperature controls, hygiene protocols at every step, and quality checks throughout. Gloves and a mask are worn whenever your milk is handled, and all equipment is sanitized between batches to ensure its safety.

Storage & Shelf Life

When stored properly in a cool, dry place in a sealed container away from light and moisture, freeze-dried breast milk maintains its nutritional quality. It is recommended for use within 3 years of processing.

Store the powder in a cool, dry place, ideally in the original packaging or an airtight container. Keep it away from direct sunlight and moisture. Room temperature storage is fine, but a cool pantry or cupboard is ideal.

Milk is typically packaged in Mylar bags with oxygen absorbers, with enough powder in each bag to reconstitute approximately 25 oz of milk. Customers may also provide Mason jars if preferred. Each package is individually labeled with reconstitution instructions specific to each batch. All packaging is sealed to preserve freshness and quality.

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